Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

At Elevate Property Estates ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

1. Information We Collect

We may collect and process the following information:

• Personal Information: Name, address, email, phone number, and identification documents.
• Property Details: Information related to properties you own, rent, or are interested in.
• Financial Information: Bank details, rent payment history, and other financial transactions related to property lettings and management.
• Communication Data: Emails, messages, and call records for customer service and business operations.
• Website Usage Data: IP address, browser type, and cookies for analytics and service improvements.

2. How We Use Your Information

We use your data for the following purposes:

• To provide property management, lettings, and investment services.
• To communicate with you regarding property viewings, agreements, and payments.
• To comply with legal and regulatory requirements.
• To improve our website and services through analytics and customer feedback.
• To market our services, with your consent where required.

3. Sharing Your Information

We do not sell or share your data for third-party marketing purposes. However, we may share your information with:

• Service Providers: Contractors, maintenance teams, or utility companies necessary for property management.
• Legal and Regulatory Authorities: Where required by law or to protect our legal rights.
• Financial Institutions: These are used to process payments and manage accounts.

4. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no online system is 100% secure, and we encourage you to take personal precautions to protect your data.

5. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, where applicable.
• Object to or restrict data processing in certain circumstances.
• Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at info@elevate-property.co.uk

6. Retention of Data

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience and collect analytics data. You can control cookie settings through your browser preferences.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Elevate Property Estates
20 Wenlock Road, London, N1 7GU
info@elevate-property.co.uk
+447913708416

By using our services, you agree to the terms of this Privacy Policy.